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Warranty Period for Defective Manufacturing
Ollyskins products have a 6 month warranty against manufacturing defects. As a general guide, this covers major product failure such as a seam breakdown that is not torn, and in the case of Waders, specifically not fabric surface damage that results in leakage.
Faulty Items
KAT Europe Ltd will accept items that have defects if notified or returned to the head office within the warranty time. To process a warranty, we require the following information:
- Image of overall Product
- Image of the Care Label
- Image showing the area of failure.
- Your original order of invoice reference.
Please contact us by email in the first instance on sales@ollyskins.com
All garments sent for warranty must be clean and dry.